Terms of use

monia is a smart wardrobe application that helps you see what you own, receive look suggestions from your clothes, and — depending on available features — make better use of or resell what you no longer wear. Listing and resale features are governed by article 7.

We may evolve, suspend, or change certain features. We will inform you when major changes significantly affect how you use the Services.

2.1 You must provide accurate information when creating your account, keep it up to date, and keep it confidential (password, access, devices).

2.2 You are responsible for activity carried out through your account, including activity by a person to whom you have given access. Notify us promptly of unauthorized use, at bonjour@monia.style.

2.3 You must be at least sixteen (16) years old to create an account. Below that age, use of the Services requires the consent of the person with parental authority, obtained in accordance with applicable laws. We may refuse, suspend, or close an account if we have reasonable grounds to believe this condition is not met.

2.4 The Services are primarily intended for customers in Canada. Local restrictions may apply, and some features may not be available in all territories.

3.1 Ownership. You retain ownership of the photos, text, and other content you upload or create through the Services ("User Content").

3.2 Licence. You grant us a non-exclusive, worldwide, royalty-free licence, with the right to grant sublicences to our providers acting on our behalf (hosting, storage, processing, security, payment, shipping), to host, reproduce, store, process, technically adapt, display, and transmit your User Content, solely for the purposes of providing, securing, maintaining, and improving the Services.

3.3 Scope and duration. This licence ends when you remove the User Content or close your account, except:

(a) for residual and backup copies, until they are deleted under our normal technical cycles;

(b) where retention is required by applicable laws or necessary to establish, exercise, or defend a right; and

(c) for aggregated or de-identified data already created, which no longer identify you.

3.4 Representations. You represent that you have the rights needed in your User Content, including clothing images and the likeness of any person appearing in them, and that such content does not infringe third-party rights or applicable laws.

3.5 Feedback. If you send us suggestions, comments, or improvement ideas, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them with no obligation of confidentiality, attribution, or compensation.

4.1 You agree not to:

(a) use the Services unlawfully or abusively;

(b) attempt to access unauthorized systems or data;

(c) disrupt the operation of the Services, including through automated extraction, circumvention of usage limits, or deliberate overload;

(d) upload unlawful, misleading, hateful, sexually explicit, or otherwise harmful content;

(e) impersonate a person or a brand;

(f) reverse-engineer the Services beyond what applicable laws allow;

(g) use the Services, their outputs, or their content to develop a competing product or service.

4.2 We may suspend or terminate access in case of breach, risk to the security or integrity of the Services, legal obligation, or non-payment where applicable.

5.1 Types of offers. Some features may be free, waitlist-based, or paid (subscription, founder cohort, one-time purchase, or other offers).

5.2 Information before purchase. Before you confirm a purchase, we present clearly and legibly: a description of the features concerned, the total price payable, applicable taxes and fees, the currency, the term of the commitment, renewal and cancellation terms, and billing terms. The advertised price is the amount actually due; no mandatory fee is added at a later step, other than the taxes shown.

5.3 Correction and confirmation. Before confirming, you can correct any error in your order. We then send you a confirmation restating the offer elements, within the time frames required by applicable laws.

5.4 Renewal and cancellation. Where an offer renews automatically, we tell you before purchase and notify you before each renewal. You may cancel renewal at any time from your account settings or by writing to us; cancellation takes effect at the end of the current billing period, unless applicable laws provide otherwise.

5.5 Founder cohort and special offers. The specific terms of a founder or promotional offer (included benefits, rate duration, transferability, fate of the benefit upon cancellation or plan change) are presented at the time of the offer and prevail over this article in case of conflict.

5.6 Payment providers. Payments are processed by third-party providers, whose terms and policies apply to that processing. If you subscribe through an app store, billing, refunds, and cancellation are governed by that store's terms.

5.7 Refunds. Unless otherwise stated at the time of purchase, fees already paid are non-refundable after activation of the paid service. This rule is subject to any right of rescission, cancellation, refund, or chargeback conferred by applicable consumer protection laws, which this article does not affect.

6.1 Nature of outputs. Look suggestions, item classifications, detected attributes (brand, size, material, colour, condition), and value estimates are generated automatically and provided as decision-support tools. They may be inaccurate, incomplete, or unsuitable for your situation. You remain responsible for your choices, including purchases, listings, pricing, and use of looks. These outputs are not professional advice, including financial or commercial advice.

6.2 No guarantee of results. We do not guarantee any stylistic, aesthetic, commercial, or financial result, including the sale of an item, a given sale price, or a given sale timeline.

6.3 Improvement and training. We use your User Content to operate and improve the Services, including quality measures, testing, and fixes. We do not use identifiable User Content to train general-purpose artificial intelligence models without your prior consent. We may use aggregated or de-identified data, which no longer identify you, for development and improvement.

6.4 Automated decisions. If a decision producing an effect concerning you were based exclusively on automated processing, we would inform you at the time of the decision and give you an opportunity to present your observations to a person able to review it, in accordance with applicable personal information protection laws.

6.5 Human oversight. You may write to us at bonjour@monia.style to report an output that is clearly erroneous or inappropriate.

This article applies when you use valuation, listing, resale, or exchange features.

7.1 Role of monia. monia acts as a technology intermediary. Unless we expressly indicate otherwise, we are neither the seller, nor the buyer, nor the agent of a party, nor a party to the sale contract concluded between users or with a partner platform. We do not take possession of items and do not warrant their existence, condition, authenticity, conformity, or delivery.

7.2 Your obligations as a seller. You represent and warrant that each item you list for sale:

(a) belongs to you and is free of any third-party right;

(b) is authentic and is not a counterfeit or unauthorized reproduction;

(c) is described accurately as to brand, size, composition, condition, defects, and provenance;

(d) may lawfully be sold and shipped; and

(e) is not subject to a recall or prohibition.

7.3 Prohibited items. The following are prohibited, among others: counterfeits, stolen or doubtful-origin items, items whose sale or shipping is regulated or prohibited by applicable laws, unsanitary or dangerous items, and items bearing markings intended to mislead as to their origin.

7.4 Fees and payouts. Applicable service fees, commissions, processing fees, and payout terms are indicated before listing. Payouts are made by our payment providers, subject to the timelines and checks communicated to you. We may hold a payout as needed to handle a dispute, claim, or compliance check.

7.5 Disputes between users. Disputes relating to an item, its condition, payment, or delivery are between the persons concerned. We may, without being obliged to, provide information or offer a mediation mechanism; doing so does not make us a party to the dispute.

7.6 Tax obligations. It is your responsibility to determine and comply with tax and reporting obligations arising from your sales activities, and to keep required records. We may be required to report certain information to authorities where applicable laws so require.

7.7 Removal of a listing. We may remove or suspend a listing, without notice where circumstances warrant, if it breaches this article, applicable laws, or a third party's rights.

8.1 Reporting. You may report content or a listing that you believe is unlawful, misleading, or infringing your rights, at bonjour@monia.style, providing the details reasonably needed to identify it and assess the claim.

8.2 Intellectual property rights. If you hold rights and believe content infringes them, send us a notice that meets the requirements of applicable copyright and trademark laws. We will act on that notice under the procedure those laws provide, which may include forwarding it to the person concerned.

8.3 Measures. We may remove or disable access to content, restrict a feature, or suspend or close an account, including in case of repeated breach. We will notify the person concerned, except where applicable laws or security reasons prevent it.

8.4 No general monitoring obligation. We have no obligation to monitor User Content in advance and do not endorse that content.

The Services, the monia brand, design, interfaces, software, models, databases, and content we provide (excluding User Content) are protected and belong to us or are licensed to us. No licence is granted beyond the personal, limited, non-exclusive, non-transferable, and revocable right to use the Services in accordance with these terms. Any other use, reproduction, extraction, or exploitation is prohibited without our prior written authorization.

The processing of your personal information is described in our Privacy Policy, which we invite you to read and which forms an integral part of these terms. It sets out the information we collect, the purposes pursued, the categories of persons who have access to it, the providers involved, retention periods, and the rights of access, rectification, withdrawal of consent, and portability conferred by applicable personal information protection laws, and how to exercise them.

11.1 Provision "as is". Subject to article 11.4, the Services — including look suggestions, item classifications, value estimates, and any other automatically generated output — are provided "as is" and "as available", without warranty or representation of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

11.2 No particular warranties. Without limiting the foregoing, we do not warrant:

(a) that the Services will be available uninterrupted, timely, secure, or free of errors, bugs, or vulnerabilities;

(b) that look suggestions, item classifications, detected attributes, or price or resale value estimates will be accurate, complete, current, or suitable for your situation;

(c) that use of the Services will produce any particular stylistic, aesthetic, commercial, or financial result;

(d) that reported defects will be corrected, or that the Services or the servers hosting them are free of harmful components;

(e) that your User Content will be kept without loss, alteration, or unavailability, or that backups will be complete or recoverable. It is your responsibility to keep your own copies of photos and information you consider important.

11.3 Third-party content, platforms, and providers. The Services may display, integrate, or link to third-party content, brands, catalogues, marketplaces, carriers, or payment providers. We exercise no control over these elements, do not endorse them, and assume no responsibility for them, including as to the accuracy of product information, availability, or prices. Any contractual relationship with a third party is between you and that third party.

11.4 Legal warranties. Nothing in this article excludes, limits, or modifies the legal warranties provided by applicable laws, or any other right you cannot waive by contract. If you are a consumer under applicable consumer protection laws, the exclusions in this article apply only to the extent those laws allow.

12.1 Definition. The "monia Parties" means Monia & Style inc., its affiliates, and their directors, officers, employees, agents, suppliers, licensors, and subcontractors.

12.2 Exclusion of indirect damages. To the extent permitted by applicable laws, the monia Parties cannot be held liable for indirect, incidental, punitive, or exemplary damages, or for loss of profits, revenue, business opportunities, goodwill, anticipated savings, data, or User Content, or for damages resulting from interruption of the Services or inability to use them, even if we had been advised of the possibility of such damages.

12.3 Overall cap. To the extent permitted by applicable laws, the aggregate and cumulative liability of the monia Parties, on all grounds and for all claims related to the Services, is limited to the greater of: (a) the amounts you actually paid us for the Services during the twelve (12) months preceding the event giving rise to the claim; or (b) one hundred Canadian dollars (CAD $100).

12.4 What the limitation does not cover. Articles 12.2 and 12.3 do not apply: (a) to bodily or moral injury caused to another person; (b) to intentional fault or gross fault of the monia Parties; or (c) to any liability that cannot be limited or excluded under applicable laws.

12.5 Consumers. If you are a consumer under applicable consumer protection laws, articles 12.2 and 12.3 apply only to the extent those laws allow and do not affect any remedy they confer. The nullity or unenforceability of a limitation as against a consumer does not affect its application as against a user who is not a consumer.

12.6 Allocation of risks. You acknowledge that the limitations in this article were set taking into account the free or low-cost nature of the Services and that they form part of the economic balance of the contract.

13.1 Undertaking. You agree to indemnify and hold harmless the monia Parties and, at our request, to take up their defence, in respect of any claim, demand, suit, proceeding, judgment, fine, loss, or expense (including reasonable extrajudicial fees) brought by a third party arising from:

(a) your User Content, including any alleged infringement of copyright, trademark, industrial design, a person's image or privacy rights, or any allegation of defamation;

(b) your breach of these terms or of any policy incorporated into them;

(c) your use of the Services in contravention of applicable laws;

(d) any listing, resale, exchange, or donation activity carried out by you or using the Services, including the description, condition, authenticity, provenance, regulatory compliance, or delivery of an item, as well as any dispute with a buyer or seller;

(e) any tax or reporting obligation arising from your sales activities;

(f) use of your account by a person to whom you gave access, or whose unauthorized access you failed to report in accordance with article 2.

13.2 Process. We will notify you within a reasonable time of any claim covered by this article. We may assume exclusive control of the defence and settlement of such a claim, in which case you will reasonably cooperate with us and provide relevant information and documents. You may not settle a claim in a way that imposes an obligation on the monia Parties or admits fault on their part without our prior written consent.

13.3 Consumers. If you are a consumer under applicable consumer protection laws, your obligation under this article is limited to claims arising from your fault or your breach of these terms, and is reduced in proportion to any fault of the monia Parties that contributed to the harm. This article creates no obligation beyond what applicable laws allow.

14.1 On your initiative. You may stop using the Services and request deletion of your account at any time, through the mechanisms provided in the product or by writing to us at bonjour@monia.style.

14.2 On our initiative. We may suspend or terminate your access in case of breach of these terms, risk to the security or integrity of the Services, obligation imposed by applicable laws, or discontinuation of the Services. Except in an emergency or where legally prevented, we will notify you.

14.3 Ongoing sales. Termination does not end a sale already concluded. You remain bound to complete it, and corresponding payouts will be handled under article 7.

14.4 Survival. Articles 3.3, 3.5, 7.6, 9, 11, 12, 13, 15, and 16 survive termination, as does any provision that by its nature should remain in force.

15.1 Force majeure. We are not liable for delay or non-performance resulting from an event beyond our control that could not be foreseen or overcome, including a network or hosting-provider outage, a cyberattack, a disaster, a labour dispute, a public authority measure, or an emergency.

15.2 Assignment. You may not assign your rights or obligations without our prior written consent. We may assign these terms, in whole or in part, to an affiliate or in connection with a reorganization, merger, acquisition, or sale of assets, without reducing your rights.

15.3 Severability. If a provision is held void, unenforceable, or inapplicable, it is deemed removed or reduced to what is permitted, and the remaining provisions remain in force.

15.4 No waiver. Failure to exercise a right under these terms does not constitute a waiver of that right.

15.5 Entire agreement. These terms, the Privacy Policy, and the specific terms of an offer you subscribe to constitute the entire agreement between you and us on their subject matter. In case of conflict, the specific terms of an offer prevail for that offer.

15.6 Notices. We may notify you by email at the address associated with your account, by in-product notification, or by posting on monia.style. You may notify us at bonjour@monia.style or at the address set out in the Contact us section.

15.7 No partnership. Nothing in these terms creates a partnership, joint venture, agency, or employment relationship between you and us.

15.8 Language. These terms are drafted in French. Any version in another language is provided for convenience; in case of conflict, the French version prevails.

These terms are governed by the laws applicable in the Province of Quebec and the federal laws of Canada applicable therein. The courts of Quebec have exclusive jurisdiction, subject to the mandatory provisions of applicable consumer protection laws, including as to the competent court.

17.1 We may change these terms.

17.2 We will then send you a separate written notice, drafted clearly and legibly, at least thirty (30) days before the change takes effect. That notice will state the new or amended clause and its prior version, the effective date of the change, and your right to refuse the change and terminate the contract without fees, penalty, or indemnity, by notifying us no later than thirty (30) days after that effective date.

17.3 We do not unilaterally change the essential elements of a fixed-term commitment, namely the nature of the Services, the price, and the duration.

17.4 The update date is shown at the top of the page. Purely editorial changes, or changes that are favourable to you, may take effect upon posting.